Privacy Policy

Overview

Relaxy's privacy policy explains how the platform collects, stores, and uses personal data. The company aims to facilitate connections between users and wellness partners while protecting privacy.

Data Collection

User-Provided Information

We collect the following information that you provide to us:

• Name, email address, phone number, and address
• Reservation details collected through forms

Automatically Collected Information

We automatically collect the following information:

• IP address
• Access timestamps
• Browser information via cookies

Data Storage

Personal data is carefully stored in Relaxy's secured database.

Data Usage

Service Improvement

We use your data to:

• Enhance user experience through saved searches and favorites
• Provide personalized content and suggestions
• Analyze visitor behavior to improve the platform

Marketing & Communication

We may use your data for:

• Informing users about new products, services, and promotions
• Responding to customer inquiries

You can opt out of marketing communications at any time.

Data Sharing

Your data may be shared with:

• Partner businesses receiving your reservation requests
• Service providers and vendors supporting the website (bound by confidentiality agreements)

Your Rights

You have the following rights regarding your personal data:

• Request to view or modify your personal data at no cost
• Request deletion of your data at any time

Contact

For privacy-related questions or requests, please contact us at: privacy@relaxy.be

For more information about cookies, please see our Cookie Declaration.